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Giving Thanks

It might seem obvious, but a simple "thank you" goes a long way. Not just when it's expected, like following a purchase, but at any point in the year. There's more to customer service than simply collecting email addresses and social media followers. Consider giving thanks...

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Encouraging Customers to Join Your Mailing List

One of the hardest things to do online is get your customers to interact with you. A passive sign-up form might get a few subscribers to join your mailing list, but in order to grow that list and properly reap the benefits, you need to...

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